B2B ECommerce

A collection of 24 posts

Efficiency

Simplifying The Wholesale Order Process

At the core of our focus here at Orderspace is simplicity. You will find this in everything we do, from our marketing site and our pricing plans, all the way through to the user experience. If our users found Orderspace more complicated/time-consuming than using email, or Excel forms, we

B2B ECommerce Featured

What is B2B eCommerce?

B2B eCommerce is the term used to describe an online platform that captures B2B (business to business) and wholesale orders. It works along the same principles as standard eCommerce (B2C), where customers place orders via a website, and the back-end admin is efficiently managed and streamlined by the software. Typically

Wholesale

4 Ways To Get Bigger Orders From Your Wholesale Customers

In my previous post Getting The Best From Your Wholesale Customers, I touched upon the problem of receiving too many small orders. Today I wanted to explore this issue more thoroughly, and discuss possible solutions. 1. Minimum Spend Rules The first, and most obvious, remedy is to impose minimum spend

Wholesale

9 Signs You've Outgrown Your Current Order Processing System

When small businesses start wholesaling, they often use a combination of spreadsheets, paper order forms, email and telephone conversations to look after their wholesale orders. This can work sufficiently well for a while, but inevitably more sophisticated features are required to run the business efficiently. Whatever system you currently use,

SupportInsights

Support Insights - Taking Deposits and Part Payments

In today's support insight, we look at how Orderspace handles deposits and part payments. In Orderspace, payments are made through invoices emailed to customers after orders have been placed. We integrate with Stripe for card payments and Paypal so customers can pay directly from the invoice. We support

B2B ECommerce

Five Things Orderspace Will (And Won't) Do For Your Business

Automating your wholesale ordering process will, if you choose the correct provider, revolutionize your business. Here are just a few ideas about changes you should expect to see if you take your B2B online with Orderspace. 1. Very quickly you will notice the amount of time previously lost to admin

Wholesale

Getting The Best From Your Wholesale Customers

In my previous role as a fashion buyer, I watched as several small independent brands closed their doors to wholesale customers. They found wholesaling frustrating and were drawn into the bright lights of direct retail, with its higher margins and immediate payments. So what was so bad about wholesale? And

Wholesale

Five B2C Principles You Need To Apply To Your B2B Strategy

Back in 2013, Forrester Research reported that 46% of B2B e-commerce executives expected more than half of their customers to be buying online within the next three years. With average order values and conversion rates increasing alongside this. B2B e-commerce is an exciting place to be right now, that’s

Orderspace

Covid-19 Makes B2B E-Commerce More Important Than Ever

We are living and working in a very different world to the one we enjoyed before Covid-19, and it is pushing us even faster to rely on technology more for our businesses to survive and succeed. Now more than ever, Orderspace can help you: 1. Service your customers from all

Efficiency

How to Manage Backorders Efficiently

Backorders are orders for goods or services that you can't fulfil at the time of order due to insufficient availability. Depending on your business model, you may routinely take many backorders, or they may be a rarity. Either way, backorders are an essential factor in inventory management analysis.

Orderspace

Volume Discounts

Volume discounts are a popular sales strategy for wholesale businesses. They act as an incentive to encourage buyers to purchase goods in larger quantities. Our volume discount feature allows you to reduce the price of an item based on the quantity ordered. Discounts can be calculated as a percentage off

Wholesale Featured

How To Manage Pre-orders Efficiently

Pre-orders are orders that are taken for products or services that are not yet available. Many wholesale businesses operate a pre-order system, as they release seasonal or yearly collections. Pre-orders allow businesses to plan production effectively. When providing information to your customers about a pre-order, you need to provide the

Orderspace

Mobile Support, Editable Navigation and More!

We have just released a significant update to OrderSpace, bringing an improved ordering site experience for mobile users, editable navigation and much more. Ordering on Mobile Your ordering site is now fully optimized for mobile, meaning customers can order with ease while on the move. Every part of the site

Wholesale Featured

Why your retail website won't work for your wholesale customers

In my previous life as a lingerie buyer, I came up against all manner of ordering systems. I use the phrase ‘came up against’ because this is how it was: a battle to place orders. A frustrating, stressful, daily fight that only became worse as time went on. You see

Wholesale Featured

Getting Started With Wholesale

It is a big decision to start wholesaling your products, and some small businesses approach the concept with great trepidation. However, as with most things in life, with some consideration and planning you can enjoy a smooth transition into the next exciting phase of your growth. I've answered

Wholesale

Keeping Your Online Retailers Happy

I write this from personal experience in online retail for the best part of a decade. I spend a lot of time talking about how wholesale businesses should define the perfect retailer, well here is my idea of how a perfect supplier might have looked to me when I was

Wholesale

How To Minimize Backorders

If backorders are a recurring problem for your business, we have some helpful ideas on how you can minimize them. 1. Keep a closer eye on inventory Monitoring your inventory closely will give you a better feel for any products and line items that are consistently selling out. You may

Business

Wholesale and Retail Customers - Are They Really That Different?

As part of my mini-series looking at the move from wholesale to retail, I am looking at the differences between supplying wholesale and retail customers. If you are making the move from pure wholesaling to retailing, or indeed the opposite shift, knowing these (sometimes subtle) differences will help you to

Wholesale

Inventory Basics - Minimum Order Quantities

What is a minimum order quantity? A minimum order quantity (MOQ) is set by the wholesale supplier. It can be applied to an order as a whole, often as a value. So you might stipulate that only orders over $250 will be accepted. It can also be set on a

Wholesale

How Orderspace Cuts Down Seasonal Admin

Businesses with seasonal ranges can find certain times of the year stressful and overwhelming. It is one of those factors that often gets worse the more successful you become. Once your products have been designed and/or sourced, you next need to prepare all the information for trade shows, press,

B2B ECommerce

Evaluating Wholesale Ordering Solutions

If you are looking at B2B e-commerce solutions, there are many aspects to consider. Here are five key considerations to bear in mind when evaluating a new system: 1. It must make ordering easier for your trade customers Okay, you would think this is a given, but it really isn&

Customer Experience

Transitioning to an Online Wholesale Ordering System

Making the move to an online wholesale ordering system is a big step, and involves changes for both your staff and your customers. I have some ideas that will help to make it a smooth transition for everyone. 1. Tell your team Make sure everybody within the business knows about

Wholesale

Wholesale Pricing Strategies

In my Getting Started With Wholesale post, I answered some of the questions you might ask when thinking about wholesaling your products. I will now dig a little deeper into pricing strategies, and how you can use them to your advantage. Typically, the wholesale price of products is set at

Business

Six Benefits of Exporting for Small Businesses

Many small businesses would not consider themselves as exporters, but in actual fact they often are, albeit on a small scale. Over the coming weeks I will be exploring the world of international trade. We will talk about some of the benefits first, and then break down some of the